Terms of Service

Last Updated: February 25, 2026

Effective Date: February 25, 2026

These Terms of Service (“Terms”) govern your use of the Relo-Cam mobile application, web portal, and related services (collectively, the “Service”) provided by Desert Boat LLC, doing business as Relo-Cam (“Company,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration

  • You must provide accurate, complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • Organization administrators are responsible for managing team member access and permissions.

3. Subscription Plans and Payment

3.1 Plans

We offer free and paid subscription plans. Feature availability, storage limits, and user limits vary by plan. Current plan details are available at app.relo-cam.com/onboarding/plan.

3.2 Billing

  • Paid subscriptions are billed monthly in advance via Stripe.
  • Organization plans include a base fee plus per-user charges for additional team members.
  • All fees are quoted in U.S. dollars and are non-refundable except as required by law.
  • We may change pricing with 30 days’ written notice. Existing subscribers will be notified before any price change takes effect on their account.

3.3 Free Tier

Free accounts are subject to usage limits. We reserve the right to modify free-tier limits with reasonable notice. Free accounts inactive for more than 12 months may be subject to data deletion after notice.

3.4 Cancellation

  • You may cancel your subscription at any time through the billing settings or by contacting support.
  • Cancellation takes effect at the end of the current billing period.
  • Upon cancellation, your account will revert to the free tier. Data exceeding free-tier limits will be preserved for 90 days, after which it may be deleted.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Upload content that is defamatory, obscene, or infringes on third-party rights.
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure.
  • Reverse engineer, decompile, or disassemble the Service.
  • Use automated means (bots, scrapers) to access the Service without our written consent.
  • Interfere with the operation of the Service or impose an unreasonable load on our infrastructure.
  • Resell or redistribute the Service without our written consent.
  • Upload malicious code, viruses, or harmful content.

5. Your Content

5.1 Ownership

You retain all ownership rights to the content you upload to the Service, including photos, documents, project data, and notes (“Your Content”). We do not claim ownership of Your Content.

5.2 License Grant

By uploading Your Content, you grant us a limited, non-exclusive, worldwide license to store, process, display, and transmit Your Content solely for the purpose of providing the Service to you and your authorized users. This license terminates when you delete Your Content or your account.

5.3 Responsibility

You are solely responsible for Your Content and ensuring it does not violate any laws or third-party rights. We do not monitor or review Your Content but reserve the right to remove content that violates these Terms.

6. Client Share Links

When you create a share link, you are responsible for controlling access to that link. Share links provide view-only access to selected project data. You acknowledge that anyone with the link URL can access the shared content. We are not responsible for unauthorized distribution of share links.

7. Intellectual Property

The Service, including its design, code, logos, trademarks, and documentation, is owned by Desert Boat LLC and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

8. Third-Party Services

The Service integrates with third-party services (Stripe, Supabase, Cloudflare, Apple, Google). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party service availability or performance.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DESERT BOAT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Desert Boat LLC, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

12. Termination

  • We may suspend or terminate your access to the Service if you violate these Terms.
  • We will provide reasonable notice before termination, except in cases of severe violations.
  • Upon termination, your right to use the Service ceases immediately.
  • You may export your data before termination. We will retain your data for 30 days after termination to allow retrieval.

13. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Arizona. You waive the right to participate in a class action lawsuit.

14. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of laws provisions.

15. Modifications

We may modify these Terms at any time. We will provide at least 30 days’ notice of material changes via email or in-app notification. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

16. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, EULA, and any applicable SaaS Agreement, constitute the entire agreement between you and us.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Our failure to enforce any provision does not waive our right to do so in the future.
  • Assignment: You may not assign your rights under these Terms. We may assign our rights in connection with a merger or acquisition.

17. Contact Us

Desert Boat LLC dba Relo-Cam
Email: legal@relo-cam.com
Website: relo-cam.com